What's wrong with L.A. Public Transportation?

Outlined are steps for filing a complaint against the MTA, or "Metro".
Whomever needs to file a complaint against the MTA for whatever wacko behavior or circumstances encountered, look no further, simply follow these steps in order to report the incident; quote:

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Here's what you should provide when you complain:

1. Badge number (the number on the driver's shirt sleeve): This is not required if you do not board the bus.


2. Bus number: This is always required. This is the four-digit number of the coach (five for contract lines and three for rail lines), not the line it was on.


3. Line number: This is always required as well. If explanation is still needed, this is the big number on the green or orange screen above the windshield that tells what street the bus works.


4. Time of incident: Always required.


5. Place of incident: What bus stop did you see the incident, and what direction was the bus traveling?


6. Division number: This is optional and almost never used by most riders, but greatly speeds up reporting if it is available. The division is the garage the bus operates out of. This is either found in the corner of the windshield near the door, and Metro has plastered the numbers also above the rearmost passenger window and on the back either near the bus number or the center left. The divisions are GC-1, GC-2, SGV-3, SB-5, WSC-6/10, WSC-7, SFV-8, SGV-9, SFV-15 and SB-18. Division 6 is a part-time garage in Venice (soon to be Culver City) and is administered by Division 10.

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Information originally, and generously provided by commenter Wad in a comments section earlier on this blog.

Labels: bus, complain, file complaint, los angeles, metro, mta, subway, train