Sunday, January 28, 2007
About Redundant Bus Transfers
Sometimes this becomes a real hassle, as there are often no indications as to which it will be. There are no hints on the buses that tell whether the bus will go all the way or if it will be the short version. It's been common that the drivers have not alerted passengers prior them entering the bus. This leads to a repeating scenario in which people end up with an unnecessary transfer. Rather than skipping the short-route bus the first time around, they think they're on the right bus, but are then sometimes abruptly told to get off, sometimes mere blocks away from their ending point.
It's hard to figure out why some buses are capable of traveling that extra mile while others aren't. It clearly causes confusion. It really appears to be an arbitrary decision. People with wheelchairs have to get off, elderly have to get off. And sometimes when the bus is crowded and passengers have managed to grab themselves a seat, they will now have to give up those seats and compete for a seat a second time, on the same route.
There are other complications stemming from this. For example sometimes people have already paid their fare, but cannot verify it to the driver of the second bus, and this has sometimes caused disputes. That alone is a stress factor. There are no bus tickets or even receipts given for one-way fares, and the drivers on the transfer buses often cannot distinguish transferees from new passengers. This undeniably leads to distress since many riders are rather poor, and paying double fare makes a difference to them economically, as well as it does when they must argue their righteousness to a driver due to a scenario no fault of their own.
You wonder what the big deal would be to modify the line-number a little bit on those buses that travel the short route, in order to distinguish them from the regular lines. It's quite astonishing that nothing has been done to alert passengers of this in advance. Rather people are being shuffled on and off the buses like cattle, and may end up becoming late, paying a second fare, etc. How about simply making all buses go all the way. Anything would be better than keeping this inane practice in place.
Tuesday, January 09, 2007
How to File a Complaint Against the MTA
Whomever needs to file a complaint against the MTA for whatever wacko behavior or circumstances encountered, look no further, simply follow these steps in order to report the incident; quote:
When you complain, give as much details as possible. This betters your case. And you should report everything you see, as complaints are a public record.
Here's what you should provide when you complain:
Information originally, and generously provided by commenter Wad in a comments section earlier on this blog.